Spring is here and so is RENDER 3.0!
I love this time of year in Chicago! Everything is in alignment. The Cubs are in last, the Bears are going to win the Super Bowl, the Bulls are still trying to find their post MJ groove, the Hawks are the best team in town, and the Sox win games that nobody knows about. Everything is green, flowers are blooming, birds are back, and every road of consequence is under construction. Late Spring in Chicago is perfect.
The big news at Valkre is the release of RENDER 3.0. RENDER 3.0 is completely self-service, has a sweet user interface, organizes everything in Workspaces to make it easy for teams to get work done, and adds a reporting structure so executives and others can see what is going on with the Value Proposition. It represents nine months of work squarely targeted on user experience, simplicity and speed. If you are ready to experience a new, better and faster world of Value Proposition (what is it, how your customers view that value proposition and how it needs to be improved) then take a look at RENDER. I’m not much for bragging but…RENDER 3.0 rocks! Read More
Seeing is Believing: For the rest of 2013 I will provide a personal demonstration of RENDER 3.0 for anyone who cares to see it on the last Tuesday of each month at 10:00 am and 7:00 pm USA central time. Sign up if you are interested!
Customer Value Blog
We started on this Cusomer Value series earliser this year. We still have a few more chapters to go...will the CEO keep his job? Will the big wave swamp the little boat? Will anyone actually achieve speed so Jerry will stop talking? Stay tuned. On a side note, all of the artwork for the blog is done by Valkre employees. Some by Jerry, and the rest by our designer Michael Cain...can you tell the difference?
Just in case you have no picked them up, below are a few highlights.
1. Customer Value and Speed are Changing Everything in B2B
Whatever you may think about Customer Value or Customer Centricity, if you are not working 24/7 with extreme urgency to improve your Outside-In business muscle, helping your customer's business, then you are about to get swamped by a giant wave. Read More
2. What is Scaring Your C-Suite?
What is scaring your C-Suite is a rapidly changing world. They are scared that customers will leave them behind. They’ll be forced to tell stakeholders why they are guiding the company into stagnation. Or worse, become irrelevant. You can help them. Here are the challenges. Read More
3. "Speef of the Game": Welcome to the new Customer Value Reality
In professional sports the separation between the pro’s and all others is discussed as the “speed of the game”. Not being a professional athlete, I never thought I would experience the “speed” phenomena first hand. But if you are in business today and your job has anything to do with customers, then you are experiencing a new Speed of the Game. Here’s what I mean:
We will use these highly engineered pictures I’ve carefully crafted just for this conversation. Read More
4. Achieving Speed with Simple
There is nothing simple about B2B companies…customers who have complex needs served by suppliers who have complex solutions. There are timeless questions and emphasis on Value Proposition (are you solving problems for your customer today?) and Innovation (are you collaborating with customers to solve tomorrows challenges?). Throw into this mix the conversation we are all having on how Technology and Global competition are changing the “Speed of the Game”. Wholly crap, could we make business any more complicated!? It should cause you to pause. Read More
5. "Toto, we're not in Kansas anymore!"
Dorothy was clearly feeling she had entered an unfamiliar place when she told Toto they were no longer in Kansas. I think companies trying to be more Outside-In, more Customer Centric, while operating on the principle of Customer Value have a lot in common with Dorothy. They are scared of the unfamiliar place and simply want to go home…home to managing from the Inside-Out, everything in their control. So why don’t we change the story, Dorothy stays in Oz, the Land of Customer and Customer Value. Read More
6. Signs that you might not be a Customer Value Company
Declaring that one creates value for customers is a popular thing to do. Could you imagine the opposite declaration, “no, we don’t create value for customers and have no intention of doing so”. The reality is at some point every company created value for its customers or else it likely never would have existed. But, in the back of every General Manager’s mind they worry, are we creating new value for customers fast enough, are we keeping up, will I be able to deliver all those promises I made to the CEO or to the board, am I going to be successful driving this ship…if I am not directing the right action and investment that customers see as valuable then we will eventually lose. Wholly crap, I hope that doesn’t happen on my watch. Read More
7. Operating at Scale
I can’t help but laugh when I see this picture. Declaring to be Customer Centric and telling employees to deliver Customer Value does not make it so. Through my experiences, here is what I have learned about sustaining and scaling Customer Value. Read More
We will start another blog series soon on the use of Software as Service for improving Customer Value.
What's Next...
The Annual BMA Conference, BLAZE is coming up and is always a highlight of the year for us. My summer vacation is also coming up where I am going to renew my wedding vows...OK you might not care about that.
The rest of the year, we will continue to focus on RENDER. My simplistic way of thinking about RENDER if to say we are now connecting and integrating into the world of work. Here is a high level look:
Through the Valkre Blog, Twitter, this newsletter, and valkre.com, we will continue to update you on the latest events, product enhancements, customer experiences and case studies throughout the year.
If I, or members of my team, can help in any way, please don’t hesitate to contact us at 866.276.8970 or check out the rest of our website valkre.com to learn more.
Jerry Alderman, and the Valkre Solutions Team
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