VALKRE | Value Creation

Presentation from ISBM Winter Meeting

Thank you ISBM! Great conference on Data, Insights and Action necessary to drive Customer Value. Here, as promised is the link to the presentation I shared on the new “Speed of the Game”.  

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Download ISBM Data Action Insights final

 

Customer Value: What is Scaring Your C-Suite

Warning: This May Cause Irritation 

What is scaring your C-Suite is a rapidly changing world. They are scared that customers will leave them behind. They’ll be forced to tell stakeholders why they are guiding the company into stagnation. Or worse, become irrelevant. You can help them. Here are the challenges. 

Customer Value and Speed are Changing Everything in B2B

Whatever you may think about Customer Value or Customer Centricity, if you are not working 24/7 with extreme urgency to improve your Outside-In business muscle, helping your customer's business, then you are about to get swamped by a giant wave.

 

Beer Garden: Upcoming Conferences

 

Beer Garden: Customer Value and Speed